Fråga

low upload speed

  • 18 July 2022
  • 1 svar
  • 19 visningar

Hello I am having problems the speed drops from 8 o'clock in the morning to 4 Mbits and at night at 1 o'clock it's coming back to 40mbits .

I have a computer running who is logging every 5 minutes the speed and there is a big Gap at day time, the speed is 10x!!!!! slower at day time, i do this logging from last Christmas and can conclude that the capacity is to low in my surrounding .

 

Please can you upgrade our service mast.

 

 

 

Mvh Frank van Leeuwen

Värme & Rörteknik AB

Mobile telefon:07xxxxxxxx

 


1 svar

Användarnivå 6
Emblem +9

Hello, @Frankie boy 

 

Sad to hear that the surf is unstable for you.
What you need to do is contact customer service, and they will review the case and what could be the cause and possibly a solution.

Remember not to print personal information here, as it is an open forum and not customer service. Therefore, it is good that you contact the information below.

https://www.tre.se/support#kontaktaoss

I think there should be a choice for English support, but not sure.

 

Ring oss  / Call us : 0735 300 400

Tips! Du kommer oftast fram snabbare om du ringer på eftermiddagen.

Tip! You usually arrive faster if you call in the afternoon.

Ordinarie öppettider / Regular opening hours

Måndag–fredag: 09.00–18.00
Lördag–söndag: Stängt
 
Best Regards , F

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