Hello I am having problems the speed drops from 8 o'clock in the morning to 4 Mbits and at night at 1 o'clock it's coming back to 40mbits .
I have a computer running who is logging every 5 minutes the speed and there is a big Gap at day time, the speed is 10x!!!!! slower at day time, i do this logging from last Christmas and can conclude that the capacity is to low in my surrounding .
Please can you upgrade our service mast.
Mvh Frank van Leeuwen
Värme & Rörteknik AB
Mobile telefon:07xxxxxxxx
+40
Hello,
Sad to hear that the surf is unstable for you.
What you need to do is contact customer service, and they will review the case and what could be the cause and possibly a solution.
Remember not to print personal information here, as it is an open forum and not customer service. Therefore, it is good that you contact the information below.
https://www.tre.se/support#kontaktaoss
I think there should be a choice for English support, but not sure.
Tips! Du kommer oftast fram snabbare om du ringer på eftermiddagen.
Tip! You usually arrive faster if you call in the afternoon.
| Måndag–fredag: | 09.00–18.00 |
| Lördag–söndag: | Stängt |
Skriv in ditt användarnamn eller mejladress så skickar vi ett mejl till dig med instruktioner för att återställa ditt lösenord. 🔑
