Invoice number is higher than normal

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Hi,

I hope this message finds you well. I recently received my invoice for January 2024 and noticed a charge of 87.85 SEK for the Apple One subscription. I initially had a three-month free trial, which I canceled before the trial period ended. However, I am uncertain why I am being billed for the subscription.

Could you please investigate this matter and provide clarification on the charges? I appreciate your prompt attention to this issue and look forward to resolving it as soon as possible.

Thank you for your assistance.

Best regards,

Hamed

Faktura

JeppePeppeSvar

Community Manager

Hello @HKIANI!

I’m sorry for the inconvenience. From the screengrab you provided, it looks to me as if the Apple One service haven’t been terminated yet. Did you do it yourself via Mitt3?

I recommend contacting our customer service here, so that we can help you confirm the canceled service. 😊

Har detta inlägg hjälpt med din fråga? Ge en tumme upp! Har din fråga besvarats? Markera det som ”Bästa svar”, så hjälper du andra framöver.

JeppePeppe

Svar

Community Manager

Hello @HKIANI!

I’m sorry for the inconvenience. From the screengrab you provided, it looks to me as if the Apple One service haven’t been terminated yet. Did you do it yourself via Mitt3?

I recommend contacting our customer service here, so that we can help you confirm the canceled service. 😊

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Har detta inlägg hjälpt med din fråga? Ge en tumme upp! Har din fråga besvarats? Markera det som ”Bästa svar”, så hjälper du andra framöver.

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