Svar

eSIM: Mobilabonnmang kan inte läggas till

Forum|Forum|5 years ago
January 28, 2020
5 svar
522 visningar

hshahzad
Nykomling

I have tried to install eSIM in my iPhone-11 it didnot work; then I went to Mitt3 and activated the SIM-kort nummer but it still didnot work. Then I removed the eSIM from my iPhone 11. When I tried to add eSIM again I got below message

Mobilabonnmang kan inte läggas till, den här koden är inte längre giltig, kontakta operatören för mer information.

Do I need to order eSIM kod again?

This eSIM is for my 3Kontakt and ordered manually via customer service.

Hälsninagr

// Redigerat // - Ämnet har flyttats till abonnemang

Bäst svar av Pettersson

Hi,

yes. Try to order the eSIM again. You can only use the QR-code one time.

P

+41

Pettersson
Superhjälte
Svar
Forum|Forum|5 years ago
January 28, 2020

Hi,

yes. Try to order the eSIM again. You can only use the QR-code one time.

Har mitt svar hjälpt dig? Gilla eller markera som bästa svar för att hjälpa andra 🤓

Gilla

Y

ymchandra
Rookie
Forum|Forum|5 years ago
June 5, 2020

Hi, when I try to order esim, it is saying “Oops something went wrong. Please try again later”. Has anyone faced this issue before?

Gilla

+37

JeppePeppe
Community Manager
Forum|Forum|5 years ago
June 5, 2020

Hi @ymchandra !

There is an ungoing error regarding eSIM via Mitt3. It’s currently under investigation, and I hope that it’s fixed soon!
Meanwhile, you can visit a 3Store, or contact our customer support to order an eSIM :grin: