Besvarat

eSIM: Mobilabonnmang kan inte läggas till

  • 28 januari 2020
  • 5 svar
  • 217 visningar

I have tried to install eSIM in my iPhone-11 it didnot work; then I went to Mitt3 and activated the SIM-kort nummer but it still didnot work. Then I removed the eSIM from my iPhone 11. When I tried to add eSIM again I got below message 

Mobilabonnmang kan inte läggas till, den här koden är inte längre giltig, kontakta operatören för mer information.

Do I need to order eSIM kod again?

This eSIM is for my 3Kontakt and ordered manually via customer service.

 

Hälsninagr 

 

// Redigerat // - Ämnet har flyttats till abonnemang

 

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Bästa svar av Pettersson 28 januari 2020, 21:04

Hi,

 

yes. Try to order the eSIM again. You can only use the QR-code one time.

Visa original

5 svar

Användarnivå 7
Emblem +12

Hi,

 

yes. Try to order the eSIM again. You can only use the QR-code one time.

Hi, when I try to order esim, it is saying “Oops something went wrong. Please try again later”. Has anyone faced this issue before?

Användarnivå 4
Emblem +6

Hi @ymchandra !

There is an ungoing error regarding eSIM via Mitt3. It’s currently under investigation, and I hope that it’s fixed soon!
Meanwhile, you can visit a 3Store, or contact our customer support to order an eSIM :grin:

Can the customer care guys give an instant esim?

Användarnivå 4
Emblem +6

@ymchandra I’m afraid not. A QR-code will be sent home to you, so that you can activate the eSIM in your phone :blush:

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