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Nykomling
July 29, 2021
Besvarat

Faktura problem

Hi, i have paid manually my faktura for thins mounth. But it seems that it also went trought autogiro. It shows double payment on my bank. How can i fix this? 

JeppePeppe
Community Manager
July 30, 2021

Hi @Nina Bozic! :rainbow:

If you have accidentally paid the invoice twice, you don’t have to worry. The second payment will be placed on your next invoice automatically. 
If you wish to have the payment refunded to your account instead, please contact customer service at 0735-300 400.

Har detta inlägg hjälpt med din fråga? Ge en tumme upp! Har din fråga besvarats? Markera det som ”Bästa svar”, så hjälper du andra framöver.

2 svar

JeppePeppe
Community Manager
Community Manager
July 30, 2021

Hi @Nina Bozic! :rainbow:

If you have accidentally paid the invoice twice, you don’t have to worry. The second payment will be placed on your next invoice automatically. 
If you wish to have the payment refunded to your account instead, please contact customer service at 0735-300 400.

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Har detta inlägg hjälpt med din fråga? Ge en tumme upp! Har din fråga besvarats? Markera det som ”Bästa svar”, så hjälper du andra framöver.
Nina BozicTrådskapare
Nykomling
July 30, 2021

Thank you veeery much@JeppePeppe 

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