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Nykomling
September 13, 2022
Besvarat

Payment default

You keep sending me an invoice that I haven’t paid (but Kivra shows I have) 

Screenshots attached:) 

 

// Edited - Screenshots was removed since they contained personal information //

JeppePeppe
Community Manager
September 15, 2022

Hello @Disha, welcome to 3Community! 🌈

That’s very strange. Have you logged into Mitt3 (my3) to see if the invoice has been paid? Mitt3 shows the correct answer, so if it isn’t paid in Mitt3, you can pay it directly through there.

Har detta inlägg hjälpt med din fråga? Ge en tumme upp! Har din fråga besvarats? Markera det som ”Bästa svar”, så hjälper du andra framöver.

1 svar

JeppePeppe
Community Manager
Community Manager
September 15, 2022

Hello @Disha, welcome to 3Community! 🌈

That’s very strange. Have you logged into Mitt3 (my3) to see if the invoice has been paid? Mitt3 shows the correct answer, so if it isn’t paid in Mitt3, you can pay it directly through there.

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Har detta inlägg hjälpt med din fråga? Ge en tumme upp! Har din fråga besvarats? Markera det som ”Bästa svar”, så hjälper du andra framöver.