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Payment default

  • September 13, 2022
  • 1 svar
  • 41 visningar

You keep sending me an invoice that I haven’t paid (but Kivra shows I have) 

Screenshots attached:) 

 

// Edited - Screenshots was removed since they contained personal information //

Bäst svar av JeppePeppe

Hello @Disha, welcome to 3Community! 🌈

That’s very strange. Have you logged into Mitt3 (my3) to see if the invoice has been paid? Mitt3 shows the correct answer, so if it isn’t paid in Mitt3, you can pay it directly through there.

1 svar

JeppePeppe
Community Manager
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  • Community Manager
  • Svar
  • September 15, 2022

Hello @Disha, welcome to 3Community! 🌈

That’s very strange. Have you logged into Mitt3 (my3) to see if the invoice has been paid? Mitt3 shows the correct answer, so if it isn’t paid in Mitt3, you can pay it directly through there.