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Nykomling
June 9, 2025
Besvarat

utland sms

  • June 9, 2025
  • 1 svar
  • 59 visningar

Hi, my faktura for this month includes charge of 110 sek for international SMS. I don't recall sending any international SMS. Please explain these charges.

Bäst svar av Limpen

Hi ​@Amitchip, welcome to 3Community! 👋🏻

You can check the “Usage specification” or “Detaljspecifikation” on the invoice, in order to see where these texts were sent. Download the invoice via Mitt3, by clicking on it, then click on “Ladda ned fakturan som PDF”.

If this is something you have no recollection of doing, I recommend that you contact our customer service.

1 svar

Limpen
Community Manager
LimpenCommunity ManagerSvar
Moderator
June 11, 2025

Hi ​@Amitchip, welcome to 3Community! 👋🏻

You can check the “Usage specification” or “Detaljspecifikation” on the invoice, in order to see where these texts were sent. Download the invoice via Mitt3, by clicking on it, then click on “Ladda ned fakturan som PDF”.

If this is something you have no recollection of doing, I recommend that you contact our customer service.

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