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Nykomling
May 23, 2021
Besvarat

Mi True Wireless Earbuds

  • May 23, 2021
  • 2 svar
  • 215 visningar

Hi Team

I orders Xiaomi Mi 11I from tre.se.

At the time of purchase there was an offer that if I buy phone I will Get Mi True Wireless Earbuds and Mi Smart band 6. I order Phone but Not got earbuds and Smart 6. I called Tre.se helpline and Customer Service Manager said to me That I should mail you with my Mobile MIME no. Please see attached Photo and Check the record and Please send me earbuds and Smart 6.

Please solve my problem as soon as possible.

 

Regards

M. Asif Farooq

    Bäst svar av JeppePeppe

    Hi!

    Like @Chipsgeneralen mentioned, you need to order your headphones via xiaominordic.com. If you have any questions regarding the offer, or if you have an issue with the order of the headphones, I recommend that you contact them as they are in charge of the offer. Their support-mail is: support@xiaominordic.com

    2 svar

    Chipsgeneralen
    Superhjälte
    Superhjälte
    May 24, 2021

    Hi, often when there is offers like this it involves some sort of registration in an app/on xiaomis website. 


    I know Samsung has a “members” App where you need to register your purchase so you can use the campaign-offer. Maybe Xiaomi is utilising the same method? 

    Om mitt svar har hjälpt dig var då vänlig och hjälp andra att hitta rätt genom att markera det som "Bästa svar" samt gilla ifall du tycker att mitt svar var bra.
    JeppePeppe
    Community Manager
    Community Manager
    May 24, 2021

    Hi!

    Like @Chipsgeneralen mentioned, you need to order your headphones via xiaominordic.com. If you have any questions regarding the offer, or if you have an issue with the order of the headphones, I recommend that you contact them as they are in charge of the offer. Their support-mail is: support@xiaominordic.com

    Har detta inlägg hjälpt med din fråga? Ge en tumme upp! Har din fråga besvarats? Markera det som ”Bästa svar”, så hjälper du andra framöver.