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Nykomling
August 5, 2023
Besvarat

Transfer of unused GB

  • August 5, 2023
  • 1 svar
  • 45 visningar

I'm interested in why I didn't save GB of internet from last month and add it to the new month?

I am also interested in where and how I can change my PIN code.

    Bäst svar av JeppePeppe

    Hello @Sergio!

    It isn’t possible to save the unspent data (GB) from the previous month, to this one. If you feel that your current subscription is too big, you can contact our customer service, and they can help you find a better match 😊

    You can change your PIN-code directly in your phone settings. What phone do you use? 

    1 svar

    JeppePeppe
    Community Manager
    Community Manager
    August 14, 2023

    Hello @Sergio!

    It isn’t possible to save the unspent data (GB) from the previous month, to this one. If you feel that your current subscription is too big, you can contact our customer service, and they can help you find a better match 😊

    You can change your PIN-code directly in your phone settings. What phone do you use? 

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