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Eimantas Butkus
Rookie
aug. 6, 2024 10:32 fm UTC
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mobile network not working

Hello,

I receive problem with my mobile network. I often get ! This next to the sim card at the top and internet stops working. It comes back after resetting sim card which takes time. Any ideas?

    9 svar

    agpath
    Hjälte
    aug. 6, 2024 11:17 fm UTC

    Which phone? Which symbol? Can you include a screenshot?

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    Eimantas ButkusTrådskapare
    Rookie
    aug. 6, 2024 11:19 fm UTC

    It is oneplus 7T and symbol is "!". I don't have screenshot.

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    agpath
    Hjälte
    aug. 6, 2024 11:49 fm UTC

    I can’t find that symbol in the models manual.

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    Eimantas ButkusTrådskapare
    Rookie
    aug. 6, 2024 12:10 em UTC

    This one

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      agpath
      Hjälte
      aug. 6, 2024 12:16 em UTC

      Ok, that means “limited acces to network”. Is mobile data on? Does your plan have data left?

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      Eimantas ButkusTrådskapare
      Rookie
      aug. 6, 2024 12:20 em UTC

      Yes it is on and I have unlimited data. When this comes up I have to restart sim card otherwise it does not work at all.

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      agpath
      Hjälte
      aug. 6, 2024 12:22 em UTC

      Seems like a faulty sim-card then. Try cleaning it and maybe order a new.

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        Eimantas ButkusTrådskapare
        Rookie
        aug. 6, 2024 12:23 em UTC

        Thank you. I will try to do that.

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        Superhjälte
        PetterssonSuperhjälte
        Superhjälte
        aug. 6, 2024 2:55 em UTC

        @Eimantas Butkus Do you have two SIM-slots? Try to change the slot and see if it works better. 

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