Hello,
I came to Bangladesh with my med 3 Värden Abona många but I cannot find my phone internet and my calls do not to through. When I go on the app, I see that the Romio charge is 6000 something krona? Why is this? Please help me with this issue because I am feeling stressed out and panicked.
Best regards
Ruhul
Bäst svar av Limpen
Hi
Since this is a public forum, I can’t see the exact reason why this has happened. The most likely explanation for why you can’t use internet or make calls is the roaming charge of 6000 SEK. Your subscription has a cost limit which, once reached, will block the subscription to prevent further charges – meaning you won’t be able to use internet or make calls.
Bangladesh is included in the 3Världen service, so your subscription should work there as long as you have 3Världen activated and don’t reach the cost limit. The limit may be reached if you use your phone on a boat, for example. This is because of satellite roaming, which costs 150 SEK/MB (data). I recommend contacting our customer service so they can explain exactly what happened and help you further.
+34Hi
Since this is a public forum, I can’t see the exact reason why this has happened. The most likely explanation for why you can’t use internet or make calls is the roaming charge of 6000 SEK. Your subscription has a cost limit which, once reached, will block the subscription to prevent further charges – meaning you won’t be able to use internet or make calls.
Bangladesh is included in the 3Världen service, so your subscription should work there as long as you have 3Världen activated and don’t reach the cost limit. The limit may be reached if you use your phone on a boat, for example. This is because of satellite roaming, which costs 150 SEK/MB (data). I recommend contacting our customer service so they can explain exactly what happened and help you further.
Hello there, åå
I am aware that 3Världen is included in Bangladesh, so why would I get a charge of 6000SEK if I have not used any form of internet in Bangladesh. I have used your line for 4 years and I really like your line so I hope you can kindly help me with this issue because I feel very nervous and panicked. Thank you so much.
+34
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