mobile and internet connections

2 svar
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Hi,

Since yesterday morning both our phones connection and our house Internet connection are very poor. The connections keep going on and off and we are not being able to call. The internet light on the router is red. What is happening and when will it be fixed?

We have also tried calling you but the call doesn't go through.

Regards

P

PetterssonSvar

Superhjälte

@Perrine Hey,

have you checked the coverage map under “Driftinfo” for your location to see if there's an ongoing outage? You can find the map here: https://www.tre.se/varfor-tre/tackning/tackningskarta

Har mitt svar hjälpt dig? Gilla eller markera som bästa svar för att hjälpa andra 🤓

Martin 21 år med 3

Superhjälte

Hi,

Since yesterday morning both our phones connection and our house Internet connection are very poor. The connections keep going on and off and we are not being able to call. The internet light on the router is red. What is happening and when will it be fixed?

We have also tried calling you but the call doesn't go through.

Regards

@Perrine Hello 👋

If you need help please contact 3 costumer service

Translate

Har mitt svar hjälpt er? Markera gärna som "bästa svar" och "gilla" så blir det enklare för andra att hitta rätt.

P

Pettersson

Svar

Superhjälte

@Perrine Hey,

have you checked the coverage map under “Driftinfo” for your location to see if there's an ongoing outage? You can find the map here: https://www.tre.se/varfor-tre/tackning/tackningskarta

Translate

Har mitt svar hjälpt dig? Gilla eller markera som bästa svar för att hjälpa andra 🤓

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