Skip to main content
Svar

mobile and internet connections

  • June 24, 2025
  • 2 svar
  • 65 visningar

Hi,

Since yesterday morning both our phones connection and our house Internet  connection are very poor. The connections keep going on and off and we are not being able to call. The internet light on the router is red. What is happening and when will it be fixed?

We have also tried calling you but the call doesn't go through.

Regards

Bäst svar av Pettersson

@Perrine Hey,

 

have you checked the coverage map under “Driftinfo” for your location to see if there's an ongoing outage? You can find the map here: https://www.tre.se/varfor-tre/tackning/tackningskarta

2 svar

Martin 20 år med 3
Superhjälte
Forum|alt.badge.img+36

Hi,

Since yesterday morning both our phones connection and our house Internet  connection are very poor. The connections keep going on and off and we are not being able to call. The internet light on the router is red. What is happening and when will it be fixed?

We have also tried calling you but the call doesn't go through.

Regards

@Perrine Hello 👋

If you need help please contact 3 costumer service  


Forum|alt.badge.img+41
  • Superhjälte
  • Svar
  • June 25, 2025

@Perrine Hey,

 

have you checked the coverage map under “Driftinfo” for your location to see if there's an ongoing outage? You can find the map here: https://www.tre.se/varfor-tre/tackning/tackningskarta