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Hello

  • October 11, 2022
  • 1 svar
  • 21 visningar

Hello I've ordered a phone with a subscription but I have not got the Sim card or any news about the number porting to your company! 

1 svar

frodrik91
Superhjälte
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  • Superhjälte
  • October 11, 2022

hi , 👋🏻 @Vasileios Panagiotidis 
 

a number transfer usually takes 5-7 days before it is ready. you will receive an SMS when it is approved. But it could be that you have a binding period left with the previous operator or another reason.

But to find out if something is wrong. So it is best to contact customer service or the nearest 3 store if you have the roads by

https://www.tre.se/support#kontaktaoss

 

best regards , F