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Lost my simcard

  • September 23, 2020
  • 3 svar
  • 268 visningar

Hi I am a new costumer to you and unfortunately I flushed my simcard, I know really clumpsy. But now I am in need of an new one. Your website tells me to call you at tre, which is kind of impossible without an simcard. What to do?

Bäst svar av Erik

Hi @elintjeee, welcome to 3Community. :)

No worries, if you have a newer phone like iPhone XS (or later)  or Samsung S20, you can actually download and activate eSIM directly from Mitt3. If you need a regular Simcard sent to you, it is possible to order it via Mitt3 as well. 

Otherwise, it is also possible to get a new sim card via our 3Stores.

3 svar

Erik
Pensionerad Moderator
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  • Pensionerad Moderator
  • Svar
  • September 23, 2020

Hi @elintjeee, welcome to 3Community. :)

No worries, if you have a newer phone like iPhone XS (or later)  or Samsung S20, you can actually download and activate eSIM directly from Mitt3. If you need a regular Simcard sent to you, it is possible to order it via Mitt3 as well. 

Otherwise, it is also possible to get a new sim card via our 3Stores.


  • Trådskapare
  • Nykomling
  • September 26, 2020

I can't find where in Mitt3 i can order a new simcard to get send home.


  • Trådskapare
  • Nykomling
  • September 26, 2020

Nevermind, found it!!:thumbsup_tone2: