Besvarat

Lost my simcard

  • 23 September 2020
  • 3 svar
  • 194 visningar

Hi I am a new costumer to you and unfortunately I flushed my simcard, I know really clumpsy. But now I am in need of an new one. Your website tells me to call you at tre, which is kind of impossible without an simcard. What to do?

icon

Bäst svar av Erik 23 September 2020, 19:33

Visa original

3 svar

Användarnivå 7
Emblem +10

Hi @elintjeee, welcome to 3Community. :)

No worries, if you have a newer phone like iPhone XS (or later)  or Samsung S20, you can actually download and activate eSIM directly from Mitt3. If you need a regular Simcard sent to you, it is possible to order it via Mitt3 as well. 

Otherwise, it is also possible to get a new sim card via our 3Stores.

I can't find where in Mitt3 i can order a new simcard to get send home.

Nevermind, found it!!:thumbsup_tone2:

Svara