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elintjeee
Nykomling
September 23, 2020
Besvarat

Lost my simcard

Hi I am a new costumer to you and unfortunately I flushed my simcard, I know really clumpsy. But now I am in need of an new one. Your website tells me to call you at tre, which is kind of impossible without an simcard. What to do?

Erik
ErikSvar
Pensionerad Moderator
September 23, 2020

Hi @elintjeee, welcome to 3Community. :)

No worries, if you have a newer phone like iPhone XS (or later)  or Samsung S20, you can actually download and activate eSIM directly from Mitt3. If you need a regular Simcard sent to you, it is possible to order it via Mitt3 as well. 

Otherwise, it is also possible to get a new sim card via our 3Stores.

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3 svar

Erik
Pensionerad Moderator
ErikPensionerad ModeratorSvar
Pensionerad Moderator
September 23, 2020

Hi @elintjeee, welcome to 3Community. :)

No worries, if you have a newer phone like iPhone XS (or later)  or Samsung S20, you can actually download and activate eSIM directly from Mitt3. If you need a regular Simcard sent to you, it is possible to order it via Mitt3 as well. 

Otherwise, it is also possible to get a new sim card via our 3Stores.

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Har detta inlägg hjälpt med din fråga? Ge en tumme upp! Har din fråga besvarats? Markera det som ”Bästa svar”, så hjälper du andra framöver.
    elintjeeeTrådskapare
    Nykomling
    September 26, 2020

    I can't find where in Mitt3 i can order a new simcard to get send home.

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    elintjeeeTrådskapare
    Nykomling
    September 26, 2020

    Nevermind, found it!!:thumbsup_tone2:

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